FAQs
Do your furniture pieces arrive fully assembled?
Our furniture pieces (wardrobes, workstations, organizers) are delivered flat-packed for safe transport and assembled at your location, or fully assembled depending on the product and delivery area — this is noted on each product page. All necessary hardware and instructions are included in the box.
How long does a custom furniture order take?
Custom pieces typically take 2–4 weeks from order confirmation to delivery, depending on design complexity and current order volume. We'll confirm your specific timeline when you place the order.
How do I install or assemble a décor piece?
Layout all the pieces on a flat surface — table or floor — following the reference image on the product page, then assemble step by step using the included hardware.
How do I mount décor pieces on the wall?
We include double-sided adhesive tape for wall mounting on most pieces. Wall clocks are the exception — these are hung using a nail for secure, long-term placement.
What's the difference between acrylic and wooden (MDF) décor pieces?
Acrylic pieces have a glass-like shine, while wooden (MDF) pieces have a matte finish with a subtle sheen. Check each product description for the exact material before ordering.
Are your products made in Pakistan?
Yes — nearly 100% of our products are designed and made right here in Pakistan, from our own workshop.
Do you take custom furniture orders for offices or bulk requirements?
Yes. We regularly work with corporate offices and interior designers on custom and bulk furniture orders. Reach out via WhatsApp or our Contact page with your requirements and we'll get you a quote.
What if I need to return or exchange an item?
See our Refund & Returns Policy page for full details on eligibility and process.
What payment methods do you accept?
We accept JazzCash, Easypaisa, Bank Alfalah, Visa, Mastercard, PayPak, NayaPay, SadaPay, and cash on delivery in select areas.
How can I contact you if I have an issue?
The fastest way is WhatsApp: 0300-6394675, or use our [Contact Us] form. Our team will get back to you shortly.