Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Shipping & Delivery Policy

We deliver across Pakistan and internationally — because good design shouldn't be limited by borders. (We currently ship worldwide, with the exception of Israel.)

Terms & Conditions

By using the Zento website and services, you agree to the following terms:

General

Prices listed on the website are subject to change without notice.

We reserve the right to refuse service or cancel any order at our discretion.

Product Information

We aim for accuracy in all product listings, but minor variations in color, texture, or dimensions may occur, especially for wood-based materials.

Customization requests are subject to feasibility review and may carry additional charges. A final quote and specifications will be confirmed with you before production begins.

Once a custom order is confirmed and production has started, it cannot be modified or cancelled (see our Refund & Returns Policy for full details).

Payments

We accept online payments (JazzCash, Easypaisa, Bank Alfalah, cards), bank transfer, and Cash on Delivery for local orders.

Refunds & Returns

Refund and return eligibility is governed by our Refund & Returns Policy and Exchange Policy.

To initiate a refund, submit the Refund Request Form with accurate order details, a clear reason for the request, and supporting evidence (product photos and payment confirmation). Our team will review and process the request accordingly.

Intellectual Property

All product designs, images, and content on this website are the property of Zento. Unauthorized use or reproduction of our content is strictly prohibited.

Limitation of Liability

Zento is not liable for delays, damage, or losses caused by third-party courier services once an item has left our facility, subject to our Damaged or Defective Items policy.

Any disputes arising from use of this website or our services will be resolved under the laws of Pakistan.

Contact
For any questions about these terms, contact us at info@zentostores.com or via WhatsApp at +92 300 6394675.