Terms of service
TERMS OF SERVICE
Effective Date: September 29, 2026
Welcome to ZENTO. These Terms of Service govern your use of our website and your purchase of products through our online store.
By accessing or using our website, you agree to these Terms of Service. Please read them carefully before placing an order.
1. ABOUT ZENTO
ZENTO is an online furniture and home décor store offering products for modern living spaces.
Our website is:
shop.zentostores.com
2. USE OF OUR WEBSITE
You agree to use the ZENTO website only for lawful purposes.
You must not:
• Use the website for fraudulent or unlawful activities.
• Attempt to interfere with or damage the website.
• Copy, reproduce, or misuse our website content without permission.
• Provide false or misleading information when placing an order.
3. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, measurements, colors, and other information displayed on our website are accurate.
However, slight differences may occur due to photography, lighting, screen settings, manufacturing processes, or product materials.
Product availability may change without notice.
4. PRICING
All product prices displayed on our website are subject to change without prior notice.
ZENTO reserves the right to correct pricing, product information, or other errors that may appear on the website.
If an error affects an order that has already been placed, we may contact you before processing the order.
5. ORDERS
When you place an order through our website, you are submitting a request to purchase the selected products.
ZENTO reserves the right to accept, cancel, or decline an order where necessary, including situations involving:
• Product availability issues
• Incorrect pricing or product information
• Suspected fraudulent activity
• Incorrect customer information
• Delivery limitations
If an order is cancelled after payment has been received, any applicable refund will be processed according to our Refund Policy.
6. PAYMENT
Customers are responsible for providing accurate payment and billing information.
Orders will only be processed according to the payment options available on the ZENTO website at the time of purchase.
7. DELIVERY
We aim to process and deliver orders within the estimated delivery timeframe provided on our website.
Delivery times may vary depending on product availability, destination, courier services, weather, holidays, and other circumstances beyond our control.
ZENTO is not responsible for delays caused by circumstances outside our reasonable control.
8. CUSTOMER RESPONSIBILITY
Customers are responsible for providing accurate:
• Name
• Phone number
• Delivery address
• Email address
• Other information required to complete the order
ZENTO may not be responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
9. RETURNS AND REFUNDS
Returns and refunds are handled according to our Return & Refund Policy.
Please review that policy before placing an order.
10. INTELLECTUAL PROPERTY
All content available on the ZENTO website, including logos, brand elements, product images, graphics, text, designs, and other materials, belongs to ZENTO or its respective content providers unless otherwise stated.
You may not reproduce, modify, distribute, sell, or commercially use our content without prior permission.
11. THIRD-PARTY SERVICES
Our website may use third-party services such as payment providers, delivery companies, analytics services, or other Shopify-related services.
These services may have their own terms and privacy policies.
ZENTO is not responsible for the policies or practices of third-party services.
12. LIMITATION OF LIABILITY
ZENTO will make reasonable efforts to keep the website and services available and accurate.
However, we do not guarantee that the website will always be uninterrupted, error-free, or completely free from technical issues.
To the extent permitted by applicable law, ZENTO will not be responsible for losses resulting from circumstances beyond our reasonable control.
13. CHANGES TO THESE TERMS
ZENTO may update these Terms of Service from time to time.
Any changes will become effective when the updated Terms are published on our website.
Your continued use of the website after changes are published means you accept the updated Terms.
14. GOVERNING LAW
These Terms of Service will be interpreted and governed in accordance with the applicable laws of Pakistan.
15. CONTACT US
If you have questions regarding these Terms of Service, your order, or our online store, please contact ZENTO through the contact information provided on our website.
ZENTO
Online Furniture & Home Décor Store
shop.zentostores.com